PRIVACY POLICY AND TERMS OF USE

Latinos Income Tax, Inc.
Effective Date: December 2026

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1. GENERAL INFORMATION

Latinos Income Tax, Inc. is a corporation duly incorporated in the State of Texas, with its principal place of business at:

11029 Shady Trail #130

Dallas, TX 75229

Phone: (214) 351-9999

Email: support@latinosincometax.com

By accessing or using this website, you agree to this Privacy Policy and Terms of Use.

2. PRIVACY POLICY

2.1 Information We Collect

We collect personal information voluntarily provided by users, including but not limited to:

• Full name
  
  
• Telephone number
  
  
• Email address
  
  
• Physical address
  
  
• SSN or ITIN
  
  
• Tax documentation (W-2, 1099, ID, passports, etc.)
  
  
• Other documents required for service delivery

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2.2 Use of Information

Information is used exclusively to:

• Prepare and file tax returns
  
  
• Provide administrative services
  
  
• Respond to IRS or government correspondence
  
  
• Communicate with clients
  
  
• Comply with regulatory requirements
  
  

We do not sell, rent, or trade personal information.

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2.3 Data Retention

Client records may be retained for up to ten (10) years in accordance with professional standards and legal requirements.

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2.4 Third-Party Service Providers

We may use third-party providers including CRM systems, SMS platforms, hosting providers, cloud storage, payment processors, and email services. These providers only receive the information necessary to perform their services and are bound by confidentiality obligations.

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2.5 Cookies & Tracking

We use cookies and technologies such as Google Analytics and Meta Pixel for analytics and advertising purposes. Users may manage preferences through the cookie banner.

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2.6 SMS Communications Policy (A2P 10DLC Compliance)

Latinos Income Tax, Inc. may send SMS text messages to individuals who have provided express consent.

Types of Messages

Messages may include:

• Appointment confirmations and reminders
  
  
• Requests for tax documentation
  
  
• Status updates regarding tax filings
  
  
• Responses to IRS correspondence
  
  
• Service notifications
  
  
• Marketing messages (only if separately authorized)
  
  

Opt-In

SMS consent is collected through clearly presented opt-in checkboxes on our forms, online scheduling tools, written agreements, or in-person authorization.

Consent to receive SMS is not a condition of purchase.

Opt-Out

You may opt out at any time by replying STOP to any message. Once opted out, you will no longer receive SMS messages from us.

Help

For assistance, reply HELP to any message or contact us at:

(214) 351-9999

support@latinosincometax.com

Message Frequency

Message frequency may vary depending on your interaction with our services.

Message & Data Rates

Message and data rates may apply according to your mobile carrier plan.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Data Sharing Restriction

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to service providers assisting in service delivery.

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2.7 User Rights

Users may request access, correction, or deletion of personal information (subject to retention requirements) by contacting support@latinosincometax.com.

3. TERMS AND CONDITIONS OF USE

3.1 Nature of Services

Latinos Income Tax, Inc. provides tax preparation, administrative support, bookkeeping, and document-related services.

We are not a law firm and do not provide legal advice or legal representation in any state.

Information on this website is for general informational purposes only and does not constitute legal or personalized tax advice.

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3.2 Geographic Scope

Services may be provided remotely or in person within the United States.

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3.3 Payments and Pricing

Because services vary in complexity, fixed pricing is not published.

Fees are determined after review of each client’s situation and communicated before service begins.

By submitting payment, the client acknowledges and accepts the agreed-upon fee.

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3.4 Refund Policy

Payments are for personalized professional services.

Once service has begun (including document review, preparation, analysis, filing, or communication), payments are non-refundable.

If cancellation occurs before work begins, refund requests may be evaluated at the sole discretion of Latinos Income Tax, Inc.

No refunds are issued for:

• Completed or ongoing services
  
  
• Submitted filings
  
  
• Government processing delays
  
  
• Client failure to provide documentation

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3.5 Limitation of Liability

Latinos Income Tax, Inc. is not responsible for decisions made based on general website information.

Use of this website is at your own risk.

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3.6 Modifications

We reserve the right to update these policies at any time. Updates become effective upon publication.

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3.7 Governing Law

These terms are governed by the laws of the State of Texas and applicable federal law.

Contact Information
Latinos Income Tax, Inc.

📞 (214) 351-9999

📧 support@latinosincometax.com